Terms of Service

Last updated: January 2025

Please read these Terms of Service carefully before using Wairo. By using the platform you agree to be bound by these terms.

1. Use of the Platform

Wairo allows event attendees to join albums, use face recognition to find photos they appear in, and purchase digital photo downloads. You must be at least 16 years old to create an account.

2. Purchases and Digital Goods

All purchases on Wairo are for digital files. Once a file has been downloaded, the transaction is final. Please review our Refund Policy for details on when exceptions may apply.

3. Biometric Data

If you choose to enable face recognition, Wairo processes a biometric embedding derived from your selfie solely to match you to event photos. You may withdraw consent and delete your data at any time from your Account settings.

4. Limitation of Liability

Wairo is provided on an 'as-is' basis. We are not responsible for failed face matches, missed notifications, or any indirect loss arising from use of the platform. Our total liability is limited to the amount you paid in the preceding 12 months.

5. Contact

For questions about these terms, email us at [email protected].